At GX Beauty Lounge we value your time and ours. To ensure the best experience for all of our clients, we kindly ask that you respect our cancellation policy outlined below:

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APPOINTMENT CANCELLATIONS

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• We require at least 24 hours’ notice for any cancellations or rescheduling of appointments.

• Cancellations made less than 24 hours in advance will incur a 50% cancellation fee of the scheduled service.

• No-shows or same-day cancellations will be charged 100% of the service amount.

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LATE ARRIVALS

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• If you arrive more than 15 minutes late, we may need to shorten or reschedule your appointment to avoid inconveniencing other clients.

• In this case, a cancellation fee may still apply.

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GROUP BOOKINGS

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• For group appointments (3 or more clients), we require 48 hours’ notice for cancellations or changes.

• A deposit may be required to secure group bookings, which may be forfeited in case of late cancellations or no-shows.

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HOW TO CANCEL

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You can cancel or reschedule your appointment by:

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Calling us:  

Telephone:01753 882777 

Mobile: 07561788777

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We understand that emergencies happen and will do our best to accommodate exceptional circumstances. Your cooperation helps us serve all our clients better!

 

Thank you for your understanding and support